Support Email
All user support is handled directly at:
support@veloceidm.com
What We Can Help With
- License & Purchase Issues — Questions about your $5 lifetime license, license key retrieval, or checkout problems.
- Download & Installation — Help getting VELOCE AI installed and running on your Windows 10 or 11 machine.
- Refund Requests — 30-day money-back guarantee. Contact us within 30 days of purchase for a full refund.
- Technical Support — Download acceleration issues, settings configuration, or general troubleshooting.
- General Inquiries — Questions, feedback, or anything else — just say hi.
Response Time
We aim to respond to all support inquiries within 24 hours on business days. Most questions are answered the same day.
Additional Resources